Is Fido Down?

Can't Log In

1. Check your internet connection

2. Clear browser cookies and cache

3. Try resetting your password

News Feed Not Loading

1. Refresh the page

2. Check your internet speed

3. Try using a different browser

What types of devices can I purchase from Fido?

Fido offers a wide range of mobile phones and tablets from popular brands including Google, Apple, and Samsung.

What are the current promotional offers available from Fido?

Currently, Fido has back-to-school deals that include 50GB for only $44/month and various devices available at $0 down with monthly payment options.

What is the Fido Payment Program?

The Fido Payment Program allows customers to purchase devices at $0 down and pay for them in monthly installments over a specified period.

What is Fido Roam and how does it work?

Fido Roam allows customers to use their plan's data, talk, and text just like at home in over 185 destinations for a low daily fee.

How can I manage my account with Fido?

Customers can manage their accounts on the go by downloading the Fido My Account app, which allows them to track usage, make secure payments, and access various features.

Q: How often does Fido experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Fido outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.